PRODUCT RETURNS MANAGEMENT (RMA)
Complicated Product Returns Management Made Easy.
With VERSO™, product returns management is handled efficiently through a single online portal; helping you reduce cost and increase customer satisfaction. Verso's flexibility makes reverse logistics easy to manage for you and your many business partners. Features include:
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Automatic Warranty Verification
Unlimited group and user permissions configuration – suppliers, customers, internal and more
Screen presentation by company, channel, contract as needed
Field view and editing at multi group level
Workflows at company, channel and contract levels – with admin defined steps
Power BI for reporting with access to predictive analytics
Easy data interaction with supporting systems – such as inventory and warehouse management
Tracking of KPIs and generation of custom notifications
Warranty Management through blockchain (optional)
![](https://verso-logistics.com/wp-content/uploads/2020/08/application_box_1.png)
TROUBLE REPORTING AND MANAGEMENT
Ensuring timely problem resolution.
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KPI tracking, ensuring tickets are handled in timely fashion
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Customized notifications and alerts based on status and data changes
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Unlimited group and user permissions configuration – vendors, customers, internal and more
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Screen presentation by company, channel, contract as needed
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Field view and editing at multi group level
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Ticket workflows at company, channel and contract levels – with admin defined steps
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Power BI for reporting with access to predictive analytics
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Easy data interaction with supporting systems – such as CRM
![]( https://verso-logistics.com/wp-content/uploads/2020/08/application_box_2.png)
ECOSYSTEM SUPPLY CHAIN TRANSACTION MANAGEMENT
Seamless Integration of Inter-Company transactions, such as Ordering and Fulfillment and Settlements With VERSO™, ecosystem transactions management is handled efficiently through a single cloud based system; improving
operational performance for all ecosystem participants:
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Customized workflow for management of transaction behavior
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Customized screens and presentation of information to designated parties
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Unlimited company group and user permission assignment
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Seamless linkage to Blockchain Auditing for immutable verification
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Seamless Access to Blockchain Smart Contracts for settlements and agreements
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Wallet and Identification option using Blockchain
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Customized Information exchange and collaboration
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Power BI for reporting with access to predictive analytics
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Visibility to transaction status and key activities
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KPIs and Alerts for operational excellence
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Integration with ERPs, WMS and other supporting systems
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Highly secure - running on Microsoft Cloud
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Integrated with Azure Cloud OpenAI
![](https://verso-logistics.com/wp-content/uploads/2020/08/application_box_3.png)
ORDER QUOTING
Generating timely and accurate Quote request
With VERSO™, project quoting is handled efficiently through a single online portal; improving collaboration across your selling ecosystem
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Quote entry from customers, rep groups, resellers and internal sales representatives
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Unlimited group and user permissions configuration – vendors, customers, internal and more
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Field view and editing at multi group level
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Ouoting process workflows at company, channel and contract levels – with admin defined steps
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Power BI for reporting with access to predictive analytics
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Assignment of quote request to various suppliers for evaluating and costing
![](https://verso-logistics.com/wp-content/uploads/2020/08/application_box_4.png)
RECRUITING MANAGEMENT
Streamlined management of end to end recruiting process
With VERSO™, recruiting management is handled efficiently through a single online portal; helping you reduce cost, increase customer satisfaction, and increase the velocity and quality of recruiting. Features include:
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Online Customer submission of new talent request
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Customized talent request form capability, new fields and workflow as needed
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Assignment of talent request to subcontractors and recruiters, based on areas of expertise or capacity
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Database repository of resumes, with interview history and resource attributes
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Resume Submission capability from partners, subs, and recruiters
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Workflow management and KPIs – measuring areas such as response time
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Candidate promotional feature – sharing available bench talent via website, email and social media
![](https://verso-logistics.com/wp-content/uploads/2020/08/application_box_5.png)
PATIENT ANTIGEN TESTING SUBSCRIPTION MANAGEMENT
Managing patient outreach campaigns
Updating campaign statuses from multiple channels
Capturing patient enrollment from landing page deployment
Capturing immutable enrollment evidence on a blockchain network
Tracking patient campaign status and KPI performance
Reporting patient status and other relevant information with PowerBI
![](https://verso-logistics.com/wp-content/uploads/2020/08/patient-1.png)